Type Studio let you edit your video
by only editing the transcribed text.
USED BY TEAMS LIKE
Reach your customers with outstanding videos.
Type Studio enables you to create your best Customer-Success video.
Living in an information overload age means your customers want information that they can process quickly. The combination of Type Studio and video has an incredible power to convey information in a relational way and enhance customer success.
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With Type Studio you have a browser-based video editing solution that not only keeps all your content in one place, but also lets you share it with your customers when you are done with the editing.
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Upload your customer-success video to Type Studio where it gets transcribed.
Edit your video by editing the transcribed text and cut mistakes and bloopers.
Get your finished video rendered. Afterwards you can download it or share it with your customers.
No matter what kind of Customer-Success video, with Type Studio you
can quickly and easily create awesome videos that your customers will love.
Script it, record it, ship it. Record your onboarding video once and use it multiple times. The better you can design the first weeks of your customer's trip and the faster you can get them up and running, the more likely they will use your product or service effectively and have a positive user experience.
Build your own knowledge base with videos. Document frequently asked questions, instructions for completing common tasks, or just explaining how workflows looks in your company. For example, you can use Loom for screen recordings to consider adding a more human element to your videos.
Creating webinars for your customers is very helpful. Generally speaking your customers will have different level of expertise. Subdivide your webinars by level of expertise or features to make it as easy as possible for all your customers. Do not forget to divide the webinar into short segments in order to keep the attention span.
Create outstanding customer success videos.
Improve your comprehensibility with subtitles.
Use your video content to reach your customers in different ways.
Find the right content in your customer success video.
I was one of the early adopters of Type Studio and I have to say that working collaboratively on our videos is a game-changer. We save a lot of time repurposing our content to post them on all the different social media channels.
Alejandra Copeland
CMO Andromeda Production
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